Who we are
Welcome to our booking platform (the “Platform” or “We”). The Platform allows guests or tenants to perform online bookings or reservations of properties and rooms (the “Service”).
Purpose of the Privacy Policy
This privacy policy (the “Policy”) outlines our privacy practices regarding the Service, including how your personal information and data are collected, stored, used, and shared. Providing us with your personal information is a choice you make. We appreciate and thank you for this choice. While not legally obligated to provide this information, we need it to allow you to use the Service.
Data Controller Responsibility
We act as data controllers and are responsible for collecting and using any data you submit or provide through the Service. For additional policies or codes of conduct applicable to your use of the Service, please contact us.
What Personal Information Do We Collect?
Contact Information: Name, address, mobile phone number, and email address when submitting inquiries, making customer service requests, or registering an account.
Payment Information: Credit or debit card details, collected by a payment processor on our behalf.
Additional Information: IP address, bank details, cookies, and similar tracking technologies.
Use & Disclosure of Collected Information
We may share your information with third-party service providers to:
- Respond to your requests and communicate regarding the Service.
- Enhance security and safety, such as investigating suspicious activity.
- Develop new tools, products, or services.
- Identify and resolve bugs in the Service.
- Conduct analytics and improve the Service.
- Comply with applicable law and assist law enforcement if necessary.
Accessing, Modifying, Exporting, or Deleting Your Information
Your rights regarding personal data include:
- Requesting a copy of your personal data.
- Correcting inaccuracies in your personal data.
- Deleting your personal data when no longer necessary.
- Withdrawing consent to data processing at any time.
- Restricting or objecting to data processing based on legitimate interests.
- Exporting your personal data in a portable format.
For assistance with these requests, contact us directly.
GDPR Notice
We comply with the European General Data Protection Regulation (GDPR):
- Legal Basis for Collecting Data: Consent, contracts, or legitimate interest assessments.
- Data Retention: Personal data is retained only as long as necessary for the outlined purposes.
CCPA Notice
Under the California Consumer Privacy Act (CCPA), you have the rights to:
- Know what personal information we collect and share.
- Request deletion of personal data that isn’t critical for operations.
- Non-discrimination for exercising your rights.
We do not sell personal information but allow ad networks to collect certain electronic activity for advertising purposes.
Children’s Privacy
The Service is intended for users 16 years of age or older. We do not knowingly collect information about children under 16.
Cookies
Cookies are used to enhance your user experience and collect statistical information.
- Purpose: Efficient website functioning, personalized user experience, and prevention of security threats.
- Management: Block or delete cookies through browser settings or opt-out forms.
Disabling cookies may affect the Service experience.
Changes to the Privacy Policy
This Policy may change from time to time. We will notify you of changes via the Service interface. Continued use of the Service constitutes consent to the updated Policy.
Contact us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]